Shipping, returns & policies

D'ZEE Wear · WhatsApp / phone: +91 99950 72051

Shipping

We deliver all over India, usually by DTDC. Orders are packed and handed to the courier within 1–2 working days, and delivery usually takes 3–7 working days depending on your location. A delivery charge is added to every order and shown clearly at checkout before you pay. Once your parcel is sent, we share the courier name and tracking number with you on WhatsApp.

Payment

You can pay online by UPI, debit or credit card, or netbanking. Online payments are processed securely by Razorpay; we never see or store your card details. Cash on delivery is available where the courier offers it.

Returns and exchanges

• If your item arrives damaged or you received the wrong item, message us on WhatsApp within 2 days of delivery with a photo and an unboxing video. We will replace it or refund you in full.
• For size exchanges, message us within 2 days of delivery. The item must be unused, unwashed and with its tags. Exchange courier charges are paid by the customer.
• Items bought on offer are not eligible for exchange unless damaged.

Cancellations and refunds

You can cancel an order on WhatsApp before it is shipped. Approved refunds for online payments go back to the original payment method within 5–7 working days. For cash on delivery orders, refunds are made by UPI or bank transfer.

Privacy

We use your name, phone number and address only to deliver your order and to contact you about it. We share them only with the courier delivering your parcel and the payment provider processing your payment. We do not sell your details to anyone.

Terms

Product colours may look slightly different on different screens. Prices are in Indian Rupees and include taxes. We may cancel and fully refund an order if an item is out of stock or a pricing error occurs. These terms are governed by the laws of India.

Contact us

D'ZEE Wear
WhatsApp / phone: +91 99950 72051

Last updated October 2026.